Reviews · Glendale, Peoria, Surprise, Scottsdale & Phoenix
Helping Hands Heating & Cooling Reviews from Valley Homeowners
Every written review from our Google Business Profile, reproduced verbatim with the owner's replies.
- 5.0 stars on Google
- Owner replies to every review
- Family owned · ROC #365835
Word for word
Every written Google review
Reproduced from Google exactly as written. Two five-star ratings were submitted without text and are not shown.
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All I can say is, God is Good!! He sent us the most amazing two helping hands-angels!!
After dealing with another company that was price gouging me so bad they almost had me convinced they were breaking my AC just to charge me, I started praying and searching.
We were referred to Dominic by my fiancés Colleague. We called them immediately and not only did Aaron & Dominic give me a peace of mind and help save my perception of the other company, (minus their horrific prices), He got my AC up and running The very next day!
Continue reading
But Aaron Didn’t just come out to get my AC back up and running, he made sure we were ok. He even went as far to leave me with a portable AC while they ordered the parts, as I had been melting in this house for four days before finding them.
Aaron went to the lengths to find the unit that I had but a newer model And only charged me 1/3 of what the other company was going to charge me.
Most companies would’ve said like the other company did, they don’t make this unit anymore so we’re going to have to change everything. No, not Aaron & Dominic. They did whatever they could to find a brand new model that would still be compatible with my existing system.
A few days later, I noticed the thermostat was acting a little funny. So I text Aaron and unfortunately, he was on vacation. It was a Saturday, so I thought, of course he couldn’t help me, especially since he wasn’t even in this state… Yeah right!
He stopped everything he was doing to troubleshoot with me, then got ahold of Dominic to come to my house on a SUNDAY, to properly diagnose what was happening. The issue actually turned out to be the same old issue I had with my damper sticking. Monday rolled around, it’s fixed, and my home is more comfortable than ever.
I actually even trusted them enough to purchase a new smart thermostat, because I finally felt at peace that I had GOOD HONEST people working on and in my home and weren’t taking advantage. Normally I would have ordered one myself and probably got electrocuted. But hey, it’s the principal sometimes! I’d rather burn myself than let a crook do it, right! 😹
On more personal note… God has blessed me with a beautiful home. A lot of times people see that and think, “they’re good, they can afford it”. However, even though God did good! Financially, that is not the case. I had actually gotten sick a year ago to the month, after suffering a miscarriage, and haven’t been able to work since then.
Aaron and Dominic didn’t know this, I only shared with them my experience with the other company and that I was having a hard time trusting this whole process, especially after what the other company charged me a few years back to change out a few things. I didn’t even tell them I couldn’t afford what the other company was charging, I just told them the truth that something didn’t feel right about their prices.
Aaron said, ok, let me run my diagnostic, came back, and said, “I have good news and I have not so good news. The good news is, they were right about what they saw and it doesn’t look like it’s anything they did, so that’s good!”.
At that moment, I knew that Aaron was an honest man with integrity. And he had my business regardless.
I will forever be grateful for these two, I pray their business does nothing but thrive. They deserve every blessing in this world. Kindness and honesty is hard to come by, and them being phenomenal at what they do, was just icing on the cake.
Thank you, Aaron & Dominic!
Forever customers, KT and Rob. 💞✝️🙏🏻
Katie BenedettoGoogle review · September 2026
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I had a great experience with this HVAC company. From start to finish, they were professional, knowledgeable, and dependable. They took the time to properly diagnose the issue, clearly explained the recommended solution, and completed the work efficiently and with great attention to detail. The quality of their workmanship and customer service really stood out. It’s clear that they take pride in what they do and genuinely care about making sure the customer is satisfied. I would highly recommend this company to anyone looking for honest, reliable, and professional HVAC service. Great job!
Richard GlauserGoogle review · July 2026
Owner's reply
Hi Richard, thank you for the kind words and the detailed review! We're glad our team could diagnose the issue clearly and get the job done right. Customer satisfaction and quality workmanship are what we strive for on every visit, so it's great to hear that came through.
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Aaron and team were absolutely amazing getting our AC working again! Good honest information and no up selling, honest pricing and awesome service. Would definitely have them back for anything in the future and recommend them to anyone needing help with their AC.
HelenGoogle review · September 2026
Owner's reply
Thank you so much, Helen! We really appreciate you taking the time to share this. Honest pricing and no upselling is exactly what we aim for at Helping Hands, so it's great to hear that came through. Glad we could get your AC back up and running, and we'd love to help again anytime. Thanks for the recommendation!
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Aaron and Dom did a terrific job! Look no further than Helping Hands. This is the most trustworthy A/C company out there!
Meredith SavageGoogle review · July 2026
Owner's reply
Hi Meredith. It was so nice to reconnect after several years. Thank you for the kind words!
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Needed some help servicing my AC unit and these guys answered my call right away and were willing to come out ASAP. Aaron was super professional and explained everything to me in easy to understand terms and went above and beyond to make sure I was taken care of. Very reasonable price also based on what I was expecting to pay. Found my new AC company! Highly recommend!
Shawn PetersonGoogle review · July 2026
Owner's reply
Thank you for the review, Shawn. We appreciate detailed reviews that outline the standard we set with our Family Owned & Operated company.
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I have known Aaron for over 6 years now and the service and honest approach he offers is unique in HVAC companies. Our initial service call was when I had a new build that the HVAC had a sporadic issue of working. 4 other companies charged me but the problem returned. Aaron was the only tech that worked on the issue until he found the problem. If you want that dedication to your maintenance service, go straight to the company that will take care of you.
John HlivkaGoogle review · July 2026
Owner's reply
Hi John, thank you for the kind words and for trusting us again after 6 years! We take real pride in finding the actual root cause instead of just patching symptoms, so it means a lot that you noticed. We appreciate you and look forward to keeping your system running right for years to come!
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Aaron and Dominic were super helpful throughout the whole process of buying and installing a new AC. First inspecting our home to make sure there were no issues with our ventilation and duct system. Our AC unit was too small for our home so we had to upgrade. The Helping Hands team got it done in less time than they had said and were easy to deal with. Appreciate y’all!
Abraham OrtizGoogle review · September 2026
Owner's reply
Abraham, thank you so much for the kind words and for trusting us with your AC upgrade! We know duct and ventilation issues can make a big difference in comfort, so we're glad the inspection helped set things up right from the start. We always aim to get the job done efficiently without cutting corners. Welcome to the Helping Hands family, and don't hesitate to reach out if you ever need anything!
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Aaron Hoberg and his associate came by and gave us great news. It's good hearing that an older AC unit still has some life. They were very professional and kind. Looking forward to working with these guys.
Kyle BarrettGoogle review · August 2026
Owner's reply
Hi Kyle, thank you for taking the time to write us a review. It seems like full-unit replacement gets thrown around a little too easy when units get over 10 years old. In your case, sure the unit is getting up there in years but, based on our evaluation, a little TLC will go a long way in squeezing a few more years out of your 17-year old unit. We look forward to working with you as well!
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Aaron helped us with 3 new units and he’s the only guy I’d have look at our AC. Prior to Aaron I had other big name companies trying to help and they couldn’t fix it. He’s honest and extremely good at his job. Anyone I know who needs AC is getting Aaron’s name.
MattGoogle review · July 2026
Owner's reply
Thank you for taking the time to leave us a review, Matt. It's always nice to hear from customers where we made a huge improvement in comfort. I'll see you at the next maintenance visit!
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Aaron is everything you hope for in an HVAC professional! He is honest, knowledgeable, and FAIR. He helped us resolve a cooling issue we were having in our home quickly and found the most cost-effective way to do that. He didn't push extensive repairs. We couldn't be happier with the service and highly recommend. He is now our family's GO-TO HVAC guy!
Marie GreilingGoogle review · June 2026
Owner's reply
Thank you for the amazing review! Your support means a lot to our family-owned business. We're grateful for the opportunity to help and are glad you had a great experience with us. We appreciate your business and look forward to serving you again whenever you need us!
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Great company! Much better service than I’ve seen from my previous air conditioning companies! Definitely recommend.
Lola WomeldorfGoogle review · August 2026
Owner's reply
Lola, thank you! Great to hear we're setting a higher bar than what you've dealt with before — that's exactly what we're aiming for. We appreciate the recommendation and glad to have earned your business!
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Aaron from Helping Hands provided such a good experience. He was friendly, communicative, knowledgeable, timely, available and most importantly honest. Skip the big names and give Aaron an opportunity to earn your long term business.
Michael KennedyGoogle review · June 2026
Owner's reply
Thank you for the review, Michael. Honesty and integrity are our fundamentals and it's nice to hear that our service embodies those traits.
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Aaron was very professional when he came to analyze my AC unit for the problems I was having. He recommended a couple of things like a new capacitor and a boost capacitor to make it easy for the AC unit to start up. He didn’t try to sell me more than what I needed and checked the rest of the AC unit to make sure everything was in great running condition. I would highly recommend Aaron and his company to other people that are in need of an honest person to repair their AC unit.
Michael KennedyGoogle review · June 2026
Owner's reply
Thank you for the review, Michael. And, thank you for supporting us in the early stages of our business.
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Aaron helped us solve a frustrating issue with the rooms above our garage and found a practical solution that has made a huge difference! It was so refreshing to work with someone trustworthy who wasn't trying to recommend unnecessary repairs. I confidently recommend Helping Hands Heating & Cooling if you are looking for a reliable and capable HVAC service in AZ!
Marie GreilingGoogle review · June 2026
Owner's reply
Thank you for the wonderful review! We truly appreciate you choosing Helping Hands Heating & Cooling for your HVAC needs. As a local, family-owned business, we believe in treating every customer like family and providing dependable air conditioning and heating service you can trust. It was a pleasure helping you, and we're grateful for the opportunity to earn your business.
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I highly recommend Helping Hands to anyone needing HVAC services! The customer service team is incredible, and Aaron and Dom were thorough and efficient in getting my AC working again.
Alissa GilcreestGoogle review · August 2026
Owner's reply
Alissa, thank you so much for the kind words! We're thrilled Aaron and Dom got your AC back up and running quickly, and glad our team could take good care of you. We really appreciate you taking the time to share this — it means a lot to our small, family-owned business. Thanks for trusting Helping Hands!
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Aaron was really knowledgeable and a pleasure to deal with. He went above and beyond to make sure all my HVAC issues were resolved. He genuinely cares about his customers. Will only be using him from here on out!
Joel WhiteGoogle review · June 2026
Owner's reply
Thank you for taking the time to leave us a review, Joel. I'm glad we could help with the warm master bedroom, loud noise at the return (filter location), and alleviate the massive dust issue.
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Aaron with Helping Hands Heating & Cooling has been taking care of us for five or six years here in Phoenix, and he’s been consistently excellent. Dependable, thorough, and honest. He solves problems others couldn’t, doesn’t upsell, and explains your options so you can decide. Best combination of price and quality we’ve found. I wouldn’t use anyone else. Highly recommend.
Greg CarbajalGoogle review · August 2026
Owner's reply
Greg, thank you so much for this — and for sticking with me for five or six years, that means a lot. It's great to hear the honesty and straight-shooting approach still comes through after all this time. We'll keep doing right by you. Really appreciate you taking the time to write this, and for the trust.
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Aaron at Helping Hands was able to get to my property within about an hour of me contacting him. He was able to determine the issue very quickly and did a great job explaining my options. I would highly recommend Aaron and his team. We ultimately decided to replace the HVAC unit and Helping Hands was able to install the unit the very next day. They did a great job with the install - professional work with a great price. Thanks Aaron!
Brad BohnGoogle review · August 2026
Owner's reply
Brad, thank you for this! Glad we could get out to you fast and get you taken care of — from diagnosis to a full install in under 24 hours is exactly the kind of service we built Helping Hands to deliver. Really appreciate you trusting us with the replacement, and even more that you took the time to write this up. Enjoy the new system — reach out anytime if you need us.
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I highly recommend Helping Hands Heating and Cooling. I reached out for a routine maintenance call, and they completely exceeded my expectations. Aaron arrived on time, was incredibly professional, kind, and honest. He explained everything clearly, showed me photos, and answered all my questions. I will definitely be using Helping Hands Heating and Cooling for all my future HVAC needs! Thanks again Aaron!
Katie GurnaniGoogle review · July 2026
Owner's reply
Thank you for the review, Katie. And, thank you for giving us the opportunity to show what Helping Hands Heating and Cooling is all about: great service. I look forward to seeing you again in the fall for your next maintenance!
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Aaron did a great job servicing our AC system. He was professional, explained what was wrong and right with our system. Fees were reasonable. I would highly recommend Helping Hands Air.
Mark CampbellGoogle review · August 2026
Owner's reply
Thank you for the review, Mark. Positive reviews like yours help us out tremendously.
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From the beginning, communication was great and responsive. Highly recommend Helping Hands. It was a bit of an emergency and Aaron was able to diagnose the problem and had it repaired in an hour! Professional, upfront and honest. Would definitely use him again!
Lea Ann HildebrantGoogle review · June 2026
Owner's reply
Thank you for taking the time to leave us a review!
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I had Aaron working on our current HVAC system when we installed our new Trane 5 ton unit. Outstanding technician and plan on using him again when I eventually replace our current 3.5 ton due to its age for another Trane unit which we absolutely love for its quality and performance. I will be in touch when we plan this change over. I highly recommend Aaron for his talent and experience. Kudos!
Michael & Wendy HunterGoogle review · July 2026
Owner's reply
Thank you, Mike. It was good chatting with you again. I look forward to seeing you in the near future.
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We loved working with Aaron when he was at a previous company and am glad to know he's made this his own! He's communicative, professional, and really cares about his customers.
Daniella DeVossierGoogle review · June 2026
Owner's reply
Hi, Daniella. Thank you for supporting our small family-owned and operated business. Our number one goal is to offer exceptional service and I'm glad that goal was not lost on you. Best wishes. We will see you in the fall for your next maintenance visit!
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Aaron's a great guy who knows his stuff. Explained what he was doing in a manner I could understand. Did what he could to keep this 27-year-old unit on life support. He's the guy I'll call again when needed.
Howard L.Google review · July 2026
Owner's reply
Hi, thank you for the review! Really glad the explanations made sense and that we could squeeze some more life out of that 27-year-old unit. That's exactly the kind of honest, no-pressure service we aim for. Looking forward to being your go-to whenever you need us.
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We found Helping Hands through a referral. We had been dealing with an ongoing issue with our AC unit installed by another company that was unresponsive. When I called Helping Hands, there was an immediate response and appointment scheduled. From there, Aaron came over, identified multiple issues, came up with a fix and got to work. With our first issue we were lucky enough to have the parts available in town and the issue was resolved within 72 hours. The next was an unknown warranty issue and he is still working toward a resolution on our behalf. It is hard to find good trustworthy work and if you have been burned you are always on guard. We appreciated his honesty and communication. I would refer any AC issues toward Helping Hands.
Chris FifieldGoogle review · July 2026
Owner's reply
Thank you for the detailed review Chris. Things are progressing in a favorable direction with the equipment warranty issue. I'll be sure to let you know as soon as we hear back.
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Very professional and very understanding about our situation. Aaron and his company is the right AC company to call.
Dennis SipinGoogle review · August 2026
Owner's reply
Hi Dennis. Thank you for the 5-star review. I'm glad we were able to help out and get you back up-and-running quickly.
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Aaron is extremely knowledgeable and helps make even the biggest job easier with his poise. A valued member of my subcontractor circle and you would be wise to hire him for all your HVAC needs.
RCParsons ConstructionGoogle review · June 2026
Owner's reply
Thank you for the review, Rob. It's been a pleasure working with you over the years!
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I appreciated the quick service from Aaron at Helping Hands when my air scrubber stopped working. Not only is he professional and has years of experience in HVAC, but he was also able to offer me a price way below my previous maintenance company. The other company just quoted me for UV bulb replacement without even inspecting it, but Aaron found that the wiring was incorrect on the unit. He had it repaired quickly and I feel confident that my unit has been fixed correctly. He just found a new customer!
Rebecca GentryGoogle review · June 2026
Owner's reply
Hi Rebecca. Thank you for the review. The valley is in need of honest, reliable service with fair pricing. I'm glad we could help with the Air Scrubber. Thank you for giving us the opportunity.
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Quick quality service. Thanks! Very professional, I have confidence in Aaron and Dom.
John HumphreyGoogle review · August 2026
Owner's reply
Thank you for the 5-star review, John. I'm glad we're able to help with getting your unit back up and running quickly. We look forward to seeing you on your next maintenance visit!
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Aaron was prompt, thorough, friendly, and very professional. I highly recommend this company!
Becky DoyleGoogle review · June 2026
Owner's reply
Hi Becky, thank you for taking the time to leave us a review!
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Aaron got existing system to blow air through all the vents. Others told me to go with mini-splits.
Dominic FriedrichGoogle review · August 2026
Owner's reply
Hi Dominic, thank you for sharing your experience. Too often homeowners are told they need to add a mini split to the bedroom(s) that are running warmer than the rest of the house. Sometimes, that is the only solution. Most times, like your house, it just takes some air balancing by knowledgeable technicians. I'm glad we could help!
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Aaron had great communication. Was very punctual. I appreciate the time they took to figure out the problem and fix it. Highly recommend.
Geoffrey StarkGoogle review · September 2026
Owner's reply
Thanks so much, Geoffrey! We really appreciate you taking the time to leave a review. Showing up on time and keeping you in the loop is just how we do things, and we'd rather take the extra time to find the real cause than throw parts at a problem. Glad we got you back up and running. If you ever need anything down the road, you know who to call.
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JUST CALL THEM! I messaged Aaron due to an AC leaking emergency. He was not only helpful in getting my problem fixed and our AC working again, but helped coordinating support for other concerns we had with our leak. Trusting someone in your home and around little kids can be hard to find but not with Aaron. Helping Hands Heating and Cooling is the best in the valley! Thank you Aaron!
DaiseyGoogle review · September 2026
Owner's reply
Daisey, thank you so much for this. It means a lot, especially the part about trusting us in your home with your kids around. That's something we never take for granted. Glad we could get the AC leak sorted quickly and help point you in the right direction on the other issues too. Thanks again for the kind words and for trusting Helping Hands with your home!
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If you want honest hard work and good service this is the company to call. I thought I had to buy a whole new system but he informed me that we could upgrade the system I currently have. I've had cold AC blowing since then. Call Helping Hands, the owner Aaron is an honest hard working guy that will do you right.
Josh DeboGoogle review · September 2026
Owner's reply
Josh, thank you so much for taking the time to write this. I always want folks to get the right fix, not just the most expensive one, so I'm glad the upgrade route worked out and you've got cold air again. Really appreciate the kind words and the trust. If you ever need anything down the road, don't hesitate to call.
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Fast and great service. Thank you.
Rico GilcreestGoogle review · August 2026
Owner's reply
Thanks, Rico! Glad we could get you taken care of quickly. We appreciate you choosing Helping Hands. Don't hesitate to call if you need us again!
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I trust this company more than any before! Amazing service.
AdiGoogle review · August 2026
Owner's reply
Adi, thank you! That trust means everything to us. It's exactly what we're working to earn with every job. We appreciate you taking the time to leave this, and we're glad we could deliver amazing service for you!
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They have great service, great communication, I will definitely recommend!
Viri GastelumGoogle review · August 2026
Owner's reply
Viri, thank you! Glad the communication stood out. We try to keep people in the loop every step of the way. We appreciate the recommendation and glad to have earned your business!
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They sure do own up to their logo, Helping Hands. They were great.
Anastacio MotaGoogle review · August 2026
Owner's reply
Anastacio, thank you! Love that the name lived up to itself for you. That's exactly what we're going for. Appreciate you taking the time to leave this, and glad we could help!
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The owner(s) of this business allow for this amazing testimony of goodness in this man's heart, Aaron. The business card alone gives it away. He showed us such kindness to help us with our air conditioner during these high temperature days. He listens and responds with love and understanding. We were in no position to pay the high price and the fix came from heaven as he knew it. We highly recommend this man's business. Thank you Aaron. We will be praying for your business to prosper. Highly recommended. Honest and with great integrity.
Bernadette RoybalGoogle review · August 2026
Owner's reply
Bernadette, thank you so much for taking the time to write this.
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What an amazing air conditioning contractor this man is. Above all, he did what he did for us. Today is amazing. He doesn't only need a 5 star, but a 10 star. You go Helping Hands.
Albert LuceroGoogle review · August 2026
Owner's reply
Albert, wow, thank you for this! Reviews like this make all the late nights building this company worth it. Really glad we could take care of you and get things running right. That's the whole goal every time we roll up to a job. Appreciate you going out of your way to write this and for the trust in Helping Hands. Means a lot.
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Aaron and his crew did a great job installing a mini split system in our garage. They were prompt and professional and made sure the job was done correctly and up to code. I would highly recommend Helping Hands Heating and Cooling.
Mark CampbellGoogle review · August 2026
Owner's reply
Hi Mark, appreciate you taking the time to write this! Glad Dom and the team got the garage mini split squared away and handled everything the right way, permits and code included. That's just how we do things at Helping Hands. Enjoy the extra comfort out there, especially once the Phoenix heat really kicks in. Thanks for the recommendation, and don't hesitate to reach out if you need anything down the road.
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Aaron at Helping Hands Heating and Cooling gave exceptional service for our air conditioning unit today. Knowledgeable and professional. We are ready for summer and he has a customer for life. Thank you!
Shannon SchneiderGoogle review · June 2026
Owner's reply
Thank you for the amazing review! Your support means so much to our family-owned business. At Helping Hands Heating & Cooling, we take pride in providing honest, reliable HVAC service and helping homeowners with their air conditioning and heating needs. We're grateful you trusted us with your home and are thrilled that you had a great experience.
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Service areas covered by these reviews
We are based in Glendale and work primarily within a 30-minute radius. If your city is not listed, call to confirm coverage.
Also serving: Goodyear, Paradise Valley, Avondale, Sun City, Sun City West, Cave Creek, Anthem, Litchfield Park.
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Mon–Sat 7am–5pm · Same-day service most days · ROC #365835